Bird Eats Bug

Overview

Bird Eats Bug is a browser extension and platform that helps QA teams and developers fix bugs faster by providing high-quality reports from non-technical users. It automatically captures screen recordings along with console logs, network requests, and system information, eliminating the back-and-forth between users and engineers.

What it does

• Records screen, camera, and audio for bug reports.
• Automatically captures console logs and network requests in the background.
• Generates shareable links with all technical metadata for developers.
• Integrates directly with issue trackers like Jira and GitHub.
• Allows for high-quality, reproducible bug reporting from anyone in the company.

Who it's for

• QA engineers
• Software developers
• Product managers
• Customer support agents

Why it works

• Context: Provides the technical 'why' behind a visual bug without requiring the user to open developer tools.
• Speed: Reduces the time spent on bug reproduction by 30% or more.
• User Friendly: Simple enough for a customer to use, yet detailed enough for a senior engineer.
• Integration: Fits perfectly into existing dev workflows by syncing with major project management tools.

Founder story

Founded in 2019 in Berlin by Dan Makarov (CEO) and Jacky Chung (CPO). Dan and Jacky were frustrated by the inefficient way bugs were reported and fixed in their previous roles. They built Bird Eats Bug to be the 'missing link' between a visual screen recording and technical log files.

Alternatives

• Loom
• Instabug
• BugHerd
• Usersnap

Comparison overview

• Loom: Great for communication, but lacks the deep technical logs (network/console) needed for debugging.
• Instabug: Specialized for mobile; Bird Eats Bug is the specialist for web-based applications.
• BugHerd: Focused on visual feedback for websites; Bird Eats Bug is deeper for actual software engineering and QA.
• Now part of BrowserStack as 'Bug Capture', it is the premier tool for web-based technical bug reporting.