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Enquire
Specialized CRM, marketing automation, and contact center for senior living.
What it does
Tracks inquiries, leads, and sales conversions across senior care properties. Provides integrated contact center and live chat solutions for direct prospect support. Automates targeted marketing campaigns and measures cost per inquiry. Integrates directly with property management and clinical electronic health record systems.
Why it works
Purpose-built specifically for senior living workflows, avoiding generic CRM setup overhead. Integrated contact center services complement software to capture and convert incoming leads. Deep reporting capabilities evaluate marketing campaign ROI down to specific lead sources. Industry alignment led to strategic combination into the market-leading Aline platform.
Category: Business & Operations
Team Size: 26-100
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As of 2026
Business & Operations
Revenue: $10M-100M ARR
Specialized CRM, marketing automation, and contact center for senior living.
Overview
Enquire is a cloud-based CRM, marketing automation, and contact center solution built specifically for the senior living and post-acute care sectors. The platform optimizes sales pipelines by unifying lead tracking, inquiry management, and contact center workflows into a single ecosystem. Designed to boost occupancy rates and improve referral tracking, Enquire helps healthcare and senior care operators make data-driven decisions.
Funding status: Acquired
Revenue source: Subscriptions
Customer type: B2B
Pricing: Subscription
Tech stack: Cloud Infrastructure, React, Node.js, SQL
Platform: Web
Integrations: PointClickCare, Yardi, MatrixCare, Eldermark, RealPage
Founder story
Founded in 2010 by Lucas Hayes and Erin Hayes in Greenwood Village, Colorado, Enquire was created to address the lack of specialized sales and marketing technology for senior living operators. The founders built a platform combining CRM software with contact center services. In October 2022, Enquire merged with Sherpa and Glennis Solutions to form Aline.
What it does
- Tracks inquiries, leads, and sales conversions across senior care properties
- Provides integrated contact center and live chat solutions for direct prospect support
- Automates targeted marketing campaigns and measures cost per inquiry
- Integrates directly with property management and clinical electronic health record systems.
Who it's for
- Senior Living Communities
- Assisted Living Operators
- Memory Care Facilities
- Post-Acute Healthcare Providers
Why it works
- Purpose-built specifically for senior living workflows, avoiding generic CRM setup overhead
- Integrated contact center services complement software to capture and convert incoming leads
- Deep reporting capabilities evaluate marketing campaign ROI down to specific lead sources
- Industry alignment led to strategic combination into the market-leading Aline platform.
Growth strategies
- Deep vertical domain positioning targeting mid- market and enterprise senior living operators.
- Strategic combination with Sherpa and Glennis Solutions under Rubicon Technology Partners.
- Bundled service offerings pairing software licenses with specialized contact center teams.
- Integration partnerships with leading senior care electronic health record (EHR) platforms.
Alternatives
Comparison overview
- Enquire offers deep industry-tailored senior living workflows and contact center integration compared to generalist CRMs like HubSpot.
- Unlike standalone CRM tools, Enquire combines software with dedicated call center and lead capture services.