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A customer experience platform that helps businesses gather and market customer reviews at scale.
Automates customer review requests through email and SMS text messaging. Provides a unified dashboard to monitor reviews from 40+ sites like Google and Facebook. Features AI-powered sentiment analysis to identify customer experience trends. Includes white-label reporting and branding for digital agencies managing multiple clients. Offers 'Review Widgets' to showcase positive testimonials directly on business websites.
Direct Impact: Proven to triple review volume in 60 days, directly boosting local search rankings. Automation: Removes the manual burden of chasing customer feedback with scheduled follow-ups. Compliance: Built with 'Review Gating' safeguards to ensure compliance with search engine policies. Actionability: Translates customer sentiment into 'Smart Insights' for operational improvements.
Category: Marketing & Growth
Team Size: 20-50
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GatherUp is a specialized reputation management platform designed to help digital agencies and multi-location businesses manage their online presence. It unifies review collection, customer feedback loops, and sentiment analysis into a single dashboard. By automating review requests via email and SMS, GatherUp enables brands to build local SEO authority and improve customer retention through direct engagement.
Founded in 2013 by local digital marketing experts Don Campbell, Thomas Hasch, and Mike Blumenthal in San Jose, CA. The founders, frustrated by how difficult it was for small businesses to leverage their happy customers, built GatherUp (originally GetFiveStars) to turn customer voices into business growth.
