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Lightweight, privacy-first live chat widget powered by AI for websites.
Deploys a ~15KB live chat widget to any website in seconds without impacting Lighthouse page speed scores. Automates customer support using an AI chatbot trained on FAQ pages, docs, or web URLs. Syncs customer live chat conversations directly with Gmail inboxes and mobile progressive web apps. Operates with zero tracking cookies, requiring no GDPR consent banners for website visitors.
15KB script footprint is 10-20x lighter than legacy chat tools, protecting core web vital metrics. Zero-cookie tracking architecture provides immediate GDPR compliance without disruptive cookie popups. Bring-Your-Own-LLM support allows users to plug in custom OpenAI, Claude, or DeepSeek API keys directly. Two-way Gmail inbox integration lets support reps answer customer queries directly from standard email.
Category: AI & Automation
Team Size: 1
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GhostChat is an ultra-lightweight (~15KB), privacy-first live chat widget and AI support assistant designed for websites, e-commerce stores, and WordPress. The platform combines real-time human messaging with built-in AI chatbots (powered by Claude and custom LLMs) to answer visitor inquiries 24/7 using FAQ and knowledge base content. Operating without cookies or tracking banners, GhostChat delivers fast page speeds, Gmail inbox sync, WooCommerce context, and auto-translation across 133+ languages.
GhostChat was created by developer Jacob Orbach in 2026 to solve the problem of heavy, tracking-laden customer chat widgets. Existing live chat tools routinely bloated page size by 200–300KB and required intrusive cookie consent banners. Orbach built GhostChat as a privacy-first, ~15KB widget that combines AI chatbot automation with simple Gmail inbox syncing and instant edge delivery.
