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Hoiio
Cloud communication and telephony app platform for businesses.
What it does
- Streamlines business voice calls, multi-country SMS routing, and virtual phone number management. - Provides robust developer APIs to embed telephony features directly into custom applications. - Automates interactive voice response (IVR) systems and intelligent call routing logic. - Integrates call tracking, recording, and analytics directly with existing CRM software suites.
Why it works
Simplifies complex legacy telephony infrastructure into agile, cloud-managed software building blocks. Offers flexible developer APIs that shorten integration times for custom application workflows. Provides robust usage-based and subscription pricing models tailored to growing businesses. Delivers reliable international connectivity and virtual numbers across multiple global markets.
Category: Business & Operations
Team Size: 26-100
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As of 2026
Business & Operations
Revenue: $1M-$10M ARR
Cloud communication and telephony app platform for businesses.
Overview
Hoiio is a cloud-based communication platform designed to streamline voice calls, SMS, and virtual number routing for enterprises. The software provides robust APIs that allow developers to embed telephony capabilities directly into their applications without complex infrastructure setups. By offering intuitive call management tools and flexible routing options, it simplifies communication workflows. Organizations rely on Hoiio to scale customer engagement and manage global interactions effortlessly.
Funding status: Funded
Revenue source: Subscriptions & Usage-based Fees
Customer type: B2B
Pricing: Usage-based
Tech stack: Cloud Telephony Infrastructure, VoIP Protocols, REST APIs, WebRTC
Platform: Web • Cloud • API
Integrations: Zoho Creator, Custom APIs, CRM Platforms, Webhooks
Founder story
Hoiio was founded in 2007 in Singapore by Low Chee Seng and Ong Kok Choong. The founders set out to eliminate the traditional complexities of business telephony by providing agile, cloud-hosted communication tools and developer APIs. The company has since grown into an established cPaaS provider serving diverse corporate clients.
What it does
- - Streamlines business voice calls, multi-country SMS routing, and virtual phone number management
- - Provides robust developer APIs to embed telephony features directly into custom applications
- - Automates interactive voice response (IVR) systems and intelligent call routing logic
- - Integrates call tracking, recording, and analytics directly with existing CRM software suites.
Who it's for
- Software Developers
- Customer Support Teams
- Business Operations Managers
- Enterprise Telephony Administrators
Why it works
- Simplifies complex legacy telephony infrastructure into agile, cloud-managed software building blocks
- Offers flexible developer APIs that shorten integration times for custom application workflows
- Provides robust usage-based and subscription pricing models tailored to growing businesses
- Delivers reliable international connectivity and virtual numbers across multiple global markets.
Growth strategies
- Expanding cloud communication API adoption among software developers globally
- Targeting enterprise clients seeking scalable virtual number and IVR solutions
- Enhancing CRM and business workflow integrations for automated communication
- Scaling international market reach across Asia- Pacific and global regions
Alternatives
Comparison overview
- Twilio offers massive global carrier infrastructure targeting large-scale enterprise developers, whereas Hoiio provides streamlined communication tools and virtual number integrations tailored for regional business needs.
- Traditional telecom setups require expensive hardware switches, while Hoiio delivers fully cloud-managed telephony workflows.