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All-in-one WhatsApp sales, marketing, and support automation platform for SMBs.
Centralizes multi-channel client messages into an interactive, collaborative shared team inbox environment. Launches massive targeted promotional broadcast notification loops to thousands of users simultaneously. Deploys no-code, intent-driven AI chatbots to autonomously qualify incoming pipeline sales leads. Integrates digital catalog checkouts and direct payments within active chat streams seamlessly.
Official Meta Business API foundation protects phone numbers from security bans. Turnkey sync engine unifies e-commerce product inventories inside conversational interfaces natively. Intent-based automation models interpret real buyer needs rather than fragile linear keywords. Captures lost checkout intent immediately through automated abandoned cart warning reminders.
Category: Marketing & Growth
Team Size: 26-100
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Interakt is an AI-powered customer engagement platform built on the official WhatsApp Business API. It serves as a comprehensive workspace for high-growth commercial teams, providing a shared team inbox, broadcast marketing campaigns, and automated sales CRM pipelines. By combining intent-based AI agents, seamless checkout systems, and transactional catalog synchronization, Interakt helps direct-to-consumer businesses scale communication workflows, reduce friction, and systematically maximize conversion performance.
Launched in 2020 in Mumbai, India, Interakt was incubated under Jio Haptik Technologies to empower fast-growing global small-to-medium businesses. Recognizing that standard consumer communication systems were unoptimized for structured inventory delivery, product tracking, and multi-agent operations, the team engineered a comprehensive system of engagement built on cloud messaging APIs.
