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A cloud-based, AI-native operating system designed to automate the energy supply chain and accelerate the transition to decentralized, green energy.
Automates the end-to-end energy supply chain, including billing, metering, and CRM Optimizes grid-scale energy assets like wind farms, solar arrays, and batteries Manages field service operations with AI-powered technician scheduling and dynamic routing Provides real-time visibility and control for residential flexibility and EV charging Enables seamless, high-speed migration of utility accounts for digital transformation
Utilizes 'Utility-Grade AI' to make smarter decisions across the entire value chain Offers a cloud-native architecture that is highly scalable and uniquely adaptable Integrates billing, customer service, and asset management into one unified platform Reduces operational costs by automating manual tasks and optimizing field workforce efficiency Proven track record with over 50 million accounts managed globally across major energy giants
Category: Energy & Utilities
Team Size: 1000-5000
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Kraken Technologies is a leading energy software platform that provides an end-to-end operating system for utility companies, including energy, water, and broadband providers. Originally developed by Octopus Energy to solve its own operational scaling challenges, the platform uses advanced data, AI, and machine learning to automate utility operations, from customer billing and CRM to grid-scale asset optimization and field workforce management.
Kraken was founded in 2016 by British entrepreneurs Greg Jackson and James Eddison. Frustrated by the inefficient, legacy systems used by traditional utility companies, they developed the Kraken platform to power Octopus Energy's own operations. Following its massive success in driving customer satisfaction and operational efficiency, the technology was spun out into Kraken Technologies to provide the same agile, AI-driven solutions to utility providers worldwide.
