The team communication platform that combines collaborative email and shared inboxes with internal chat.
What it does
Unifies Email, SMS, WhatsApp, and social messaging in one inbox.
Allows team members to chat internally on any email thread.
Provides real-time collaborative email drafting (similar to Google Docs).
Features automated workflows and rules for message triaging.
Integrates deeply with CRMs and task managers to link conversations to work.
Why it works
No Silos: Eliminates 'I didn't see that' by giving teams a shared view of client communication.
Speed: One of the fastest, most keyboard-optimized email clients available.
Internal Context: Allows teams to discuss a client's request inside the thread before replying.
Consolidation: Replaces both a helpdesk (like Zendesk) and an internal chat (like Slack) for communication-heavy teams.
The team communication platform that combines collaborative email and shared inboxes with internal chat.
Overview
Missive is a high-performance email client and collaboration tool designed for teams. It merges your email, SMS, WhatsApp, and social media DMs into a single dashboard, allowing teams to chat internally on top of client messages, assign tasks, and co-author drafts in real-time. It effectively removes the need for forwarded emails and internal CCs, streamlining professional communication.
Founded year:2015
Founder:Philippe Lehoux, Rafael Pinheiro, Etienne Lemay
Team size:11-25
Popularity:Used by 3,700+ businesses and generating ~$6M ARR
Unifies Email, SMS, WhatsApp, and social messaging in one inbox.
Allows team members to chat internally on any email thread.
Provides real-time collaborative email drafting (similar to Google Docs).
Features automated workflows and rules for message triaging.
Integrates deeply with CRMs and task managers to link conversations to work.
Who it's for
Customer Support Teams
Operations Managers
Sales and Account Teams
Boutique Agencies
Why it works
No Silos: Eliminates 'I didn't see that' by giving teams a shared view of client communication.
Speed: One of the fastest, most keyboard-optimized email clients available.
Internal Context: Allows teams to discuss a client's request inside the thread before replying.
Consolidation: Replaces both a helpdesk (like Zendesk) and an internal chat (like Slack) for communication-heavy teams.
Founder story
Founded in 2015 in Quebec, Canada, by Philippe Lehoux, Rafael Pinheiro, and Etienne Lemay. Having previously built Conference Badge, the founders were frustrated by how hard it was to collaborate on support emails. They built Missive to be the 'ultimate' communication hub, remaining 100% founder-owned and achieving $6M ARR with a tiny team.
Alternatives
Comparison overview
Front: The primary rival; Missive is generally faster, more affordable, and preferred by smaller, agile teams.
Superhuman: Focused on speed for individuals; Missive is the specialist for speed + team collaboration.
Missive is the best choice for teams that want a professional, lightning-fast inbox that treats collaboration as a first-class citizen.