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Outside Agent
Host agency platform providing CRM and booking tools.
What it does
• Manages client profiles, itineraries, and travel bookings through an integrated CRM platform. • Provides customizable consumer websites and group microsites with built-in booking engines. • Automates email marketing campaigns and direct mail programs for ongoing client retention. • Delivers award-winning agent education, webinars, and one-on-one expert mentorship.
Why it works
High-tech platform integration combines booking engines with robust CRM tools to streamline daily travel agency workflows. Comprehensive educational resources and live mentoring reduce barriers to entry for new travel entrepreneurs. Automated marketing programs drive consistent client engagement without requiring technical design skills. Direct access to top-tier commission splits and preferred supplier relationships maximizes revenue potential.
Category: Business & Operations
Team Size: 26-100
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As of 2026
Business & Operations
Revenue: $10M-100M ARR
Host agency platform providing CRM and booking tools.
Overview
Outside Agent is a comprehensive host agency platform and business management software designed for independent travel professionals. It provides advanced customer relationship management, custom consumer websites, group promotion tools, and automated email marketing systems. The platform empowers travel agents to efficiently manage bookings, connect with preferred suppliers, and scale their independent agencies.
Funding status: Bootstrapped
Revenue source: Subscriptions
Customer type: B2B
Pricing: Subscription
Tech stack: PHP, MySQL, React, AWS
Platform: Web
Integrations: VAX VacationAccess, Agent Power, GetYourGuide, Viator, Major Cruise Lines, Major Hotel Chains
Founder story
OutsideAgents.com was co-founded by industry veterans Steve Muraca and Chad Burt to support independent travel agents with robust technology, education, and high commission structures. Based in the United States, the platform has grown over nearly three decades to become one of America's leading host agencies for travel professionals.
What it does
- • Manages client profiles, itineraries, and travel bookings through an integrated CRM platform
- • Provides customizable consumer websites and group microsites with built-in booking engines
- • Automates email marketing campaigns and direct mail programs for ongoing client retention
- • Delivers award-winning agent education, webinars, and one-on-one expert mentorship.
Who it's for
- Independent Travel Agents
- Home-Based Travel Advisors
- Agency Owners
- Host Agency Members
Why it works
- High-tech platform integration combines booking engines with robust CRM tools to streamline daily travel agency workflows
- Comprehensive educational resources and live mentoring reduce barriers to entry for new travel entrepreneurs
- Automated marketing programs drive consistent client engagement without requiring technical design skills
- Direct access to top-tier commission splits and preferred supplier relationships maximizes revenue potential.
Growth strategies
- Word- of-mouth recommendations within active online travel agent communities
- Targeted recruitment of independent travel professionals seeking high commission splits
- Continuous expansion of vendor partnerships with major cruise lines and resorts
- Robust educational webinars and bootcamps attracting new industry entrants
Alternatives
Comparison overview
- Outside Agent offers integrated booking tools and high commission splits tailored specifically for independent travel advisors.
- Alternative host agencies feature varying commission structures and distinct proprietary software ecosystems.