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Cloud restaurant reservation and table management platform for hospitality.
Automates online reservation booking, dynamic waitlists, and interactive table seating assignment. Reduces no-shows using automated SMS booking confirmations and waitlist notify features. Integrates with point-of-sale systems like Square to surface real-time meal course statuses. Tracks guest dietary preferences, VIP tags, and historical spend for personalized service.
Direct integration with American Express Card Member perks drives high-spending diner traffic. Flat monthly subscription pricing eliminates per-cover fee friction common in reservation platforms. Native POS integrations allow real-time course tracking and accurate dining room turn times. Automated guest communication tools significantly reduce no-show rates across busy shifts.
Category: Business & Operations
Team Size: 100+
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Resy OS is an all-in-one restaurant reservation, waitlist, and table management platform developed by Resy and backed by American Express. It empowers full-service restaurants to optimize dining room flow, track guest preferences, and minimize seat vacancies. By integrating directly with POS systems and connecting to the broader Resy consumer marketplace, Resy OS helps hospitality teams deliver personalized service while driving cover volume and operational efficiency.
Resy was founded in 2014 in New York City by Ben Leventhal, Michael Montero, and Gary Vaynerchuk. They built the platform to replace rigid, fee-heavy legacy reservation systems with a flexible digital tool designed around restaurant profitability. In 2019, American Express acquired Resy to integrate its reservation and table management technology into its premium consumer card ecosystem.
