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Resy OS
Cloud restaurant reservation and table management platform for hospitality.
What it does
Automates online reservation booking, dynamic waitlists, and interactive table seating assignment. Reduces no-shows using automated SMS booking confirmations and waitlist notify features. Integrates with point-of-sale systems like Square to surface real-time meal course statuses. Tracks guest dietary preferences, VIP tags, and historical spend for personalized service.
Why it works
Direct integration with American Express Card Member perks drives high-spending diner traffic. Flat monthly subscription pricing eliminates per-cover fee friction common in reservation platforms. Native POS integrations allow real-time course tracking and accurate dining room turn times. Automated guest communication tools significantly reduce no-show rates across busy shifts.
Category: Business & Operations
Team Size: 100+
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As of 2026
Business & Operations
Revenue: $10M-100M ARR
Cloud restaurant reservation and table management platform for hospitality.
Overview
Resy OS is an all-in-one restaurant reservation, waitlist, and table management platform developed by Resy and backed by American Express. It empowers full-service restaurants to optimize dining room flow, track guest preferences, and minimize seat vacancies. By integrating directly with POS systems and connecting to the broader Resy consumer marketplace, Resy OS helps hospitality teams deliver personalized service while driving cover volume and operational efficiency.
Funding status: Acquired
Revenue source: Subscriptions
Customer type: B2B
Pricing: Subscription
Tech stack: Swift, Python, React, PostgreSQL, AWS
Platform: Web
Integrations: Square POS, Toast, Instagram, Meta for Business, Google, Airbnb
Founder story
Resy was founded in 2014 in New York City by Ben Leventhal, Michael Montero, and Gary Vaynerchuk. They built the platform to replace rigid, fee-heavy legacy reservation systems with a flexible digital tool designed around restaurant profitability. In 2019, American Express acquired Resy to integrate its reservation and table management technology into its premium consumer card ecosystem.
What it does
- Automates online reservation booking, dynamic waitlists, and interactive table seating assignment
- Reduces no-shows using automated SMS booking confirmations and waitlist notify features
- Integrates with point-of-sale systems like Square to surface real-time meal course statuses
- Tracks guest dietary preferences, VIP tags, and historical spend for personalized service.
Who it's for
- Full-Service Restaurants
- Hospitality Groups
- Fine Dining Establishments
- Event & Venue Operators
Why it works
- Direct integration with American Express Card Member perks drives high-spending diner traffic
- Flat monthly subscription pricing eliminates per-cover fee friction common in reservation platforms
- Native POS integrations allow real-time course tracking and accurate dining room turn times
- Automated guest communication tools significantly reduce no-show rates across busy shifts.
Growth strategies
- Co- marketing and perks integration with American Express Membership Rewards
- Strategic POS ecosystem partnerships with leading providers like Square
- Targeted acquisition of regional dining tech platforms to expand market share
- High- profile chef partnerships and exclusive dining event series marketing
Alternatives
Comparison overview
- Resy OS offers direct access to the Resy and American Express diner network under a flat monthly subscription model.
- Legacy platforms like OpenTable charge per-cover fees for network bookings, whereas Resy OS provides predictable subscription pricing without cover charges.