Integrated communication and engagement platform for healthcare practices.
What it does
Provides a cloud-based phone system and call management integrated with practice data.
Enables business texting, appointment reminders, and automated communication workflows to reduce no-shows.
Offers reputation management tools including automated review generation and patient feedback tracking.
Facilitates digital forms and secure document exchange to digitize paper-heavy office processes.
Includes integrated payment processing to help practices collect payments faster and manage financial workflows.
Why it works
Integrates multiple office communication and management tools into one platform, eliminating the need to stitch together fragmented software.
Specifically designed for the operational needs of healthcare practices, prioritizing front-desk efficiency and patient communication.
Improves practice revenue and patient retention by automating reminders, reviews, and payment collections.
Built with high reliability and security standards necessary for healthcare data and practice management.
Integrated communication and engagement platform for healthcare practices.
Overview
Weave is a vertical software platform providing an integrated communications, customer engagement, and payments solution primarily for small and medium-sized healthcare practices. The platform replaces fragmented office tools with a unified workflow layer that includes cloud phone systems, texting, appointment scheduling, digital forms, and reputation management. It helps front-office staff streamline patient interactions and reduce administrative overhead.
Founded year:2008
Founder:Jared Rodman, Brandon Rodman
Team size:1000+
Popularity:Publicly traded on NYSE (WEAV)
HQ:Lehi, Utah, USA
Status:Active
Funding status:Acquired
Customer type:B2B
Funding:$156M (pre-IPO)
Pricing:Subscription
Tech stack:VoIP, Cloud Infrastructure, REST API, Text Messaging API
Platform:Web • Mobile
Integrations:athenahealth, various practice management software, payment processors, telecom carriers
What it does
Provides a cloud-based phone system and call management integrated with practice data.
Enables business texting, appointment reminders, and automated communication workflows to reduce no-shows.
Offers reputation management tools including automated review generation and patient feedback tracking.
Facilitates digital forms and secure document exchange to digitize paper-heavy office processes.
Includes integrated payment processing to help practices collect payments faster and manage financial workflows.
Who it's for
Dental Practices
Optometry Clinics
Veterinary Practices
Medical Offices
Why it works
Integrates multiple office communication and management tools into one platform, eliminating the need to stitch together fragmented software.
Specifically designed for the operational needs of healthcare practices, prioritizing front-desk efficiency and patient communication.
Improves practice revenue and patient retention by automating reminders, reviews, and payment collections.
Built with high reliability and security standards necessary for healthcare data and practice management.
Founder story
Weave was founded in 2008 by Jared and Brandon Rodman in Lehi, Utah. The company started as a cloud-based phone system provider and expanded over the 2010s into a full-scale customer engagement platform for local businesses, eventually focusing on the healthcare sector before its IPO in 2021.
Alternatives
Comparison overview
vs RingCentral: RingCentral is a broad UCaaS provider for general enterprise communications, whereas Weave is vertically integrated specifically for healthcare practice management workflows.